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FAQS

Customers can come to purchase the products directly from our physical store.


What are the delivery times for your products?

It takes 1 to 2 days to process your order, then 2 to 8 days to deliver it to you.

Do you ship all over the world?
Absolutely yes. We deliver all over the world.

Where do we ship your product to?
Our international warehouses are located in the USA

Do you provide tracking / tracing information for the product?
Yes, please wait 3 days after your order and ask us by email.

There are items missing from my order, what happens?
Our products are shipped separately based on your order. For example, if it contains items from two different warehouses, there will be two deliveries. The rest of the order will surely arrive shortly.

I received a damaged item. What can I do?
We are sorry to learn of this. Simply send us a photo of the damaged item in question to our email address and we will send you a similar replacement item as soon as possible.

Where are you?
We are in Dallas, Texas, US

I haven't received my order yet. How long does it take?
We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can also track your order and see where it is at any time. If you still think you need help tracking your package or want to know more, please contact us by email; info@nolimitdrip.com

Do you have a refund policy?
We do our best to resolve any issues our customers may have with their items online. If you still wish to receive a refund on your order, we can of course make payment if the appeal is filed within 30 days from the date of the order and the affected products are not sold. For more information, please read more about our refund policy.

24/7 CUSTOMER SERVICE

Our team is at your disposal for any questions about our items or your order.

SECURE PAYMENT

The management of our online payments are 100% Secure with Stripe.

FREE DELIVERY

Our delivery times are 2 to 8 days for US and 3 to 4 weeks for the rest of the world.

SATISFIED OR REFUNDED

We offer Money Back Guarantee for 14 days after receiving the items!